Delete your data
In the app
Open Kovert Watch, go to Settings, scroll to the bottom and tap Delete my account. This removes your account and the data listed below from our systems straight away, tells your car to stop sending data to us, and removes access for anyone you shared your car with.
By email
Cannot open the app? Email [email protected] from the address on your account, with the subject "Delete my data". We may ask you to confirm it is you. We will confirm once it is done.
Stop access at Tesla
You can also cut off Kovert Watch from your car directly, with no help from us:
- On the car: Controls, then Locks, find Kovert Watch in the keys list, and remove it.
- In your Tesla account: open your account's third-party apps or security settings and revoke Kovert Watch.
What gets deleted
| Data | Result |
|---|---|
| Account, settings and schedules | Deleted |
| Tesla access tokens | Deleted, and the connection to your car is cut |
| Event history and approximate locations | Deleted |
| Push notification address | Deleted |
| Backups | Removed as backups roll off, within 14 days |
| Subscription | Not cancelled by deleting data. Cancel in your Apple ID or Google Play subscriptions. |
| Records we must keep by law | Kept only as long as the law requires |
Your clips are on your car's USB drive and are not affected. Questions? [email protected].